WEB SITE ORDERS
It is exceptionally easy to purchase products from baileyhats.com.
Place an order directly on our site using a credit card or PayPal.
You will receive a shipment confirmation via e-mail as soon as your order has shipped.
We use the information you provide about yourself or someone else when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
It is safe to order with us. When you use your credit card to shop at baileyhats.com, your transaction is secure and your privacy is protected. Our servers provide advanced encryption technology to safeguard your personal information.
FORMS OF PAYMENT ACCEPTED
Baileyhats.com proudly accepts the following forms of payment:
All charges will be in United States dollars.
WHEN WILL MY ORDER BE PROCESSED?
Orders are processed the day that we receive them and are usually shipped within one to two business days thereafter.
When the order has been submitted online, you will automatically receive an e-mail confirmation. Additionally, you will be provided your order number on the order confirmation page.
On occasion we may temporarily run out of stock if an item is in high demand. When that happens, we will immediately email you with the expected shipping date. Most items that are backordered should return to stock within 2 weeks. We will contact you once the item is back in stock to advise you that it is available for purchase.
CANCELING AN ORDER
If we have not yet shipped your order, you may request a change or cancellation to your order by emailing us firstname.lastname@example.org. Be sure to include your name, address, and order confirmation number with your email and provide complete details on the information that you would like to correct or change. Once we've changed your order, we will send you an email confirmation. If we are unable to change or cancel your order, we will notify you immediately. If your order has already shipped, we are unable to cancel or modify the order. Shipping charges will not be refunded and will be the customer's responsibility if the order is refused upon receipt.
Use our contact page, or call us at 1-855-384-7018.
Phones are open M-F 9AM - 5 PM, Eastern Time